I interviewed at Morrisons in Dec 2019. Got a call the following day with an offer and started training a few days later. Are you the perfect fit? Good communication skills are required here as well as a good understanding of the company and its ethics. Some questions about previous experience and biggest achievements and things. During the day, you can expect to complete some or all of the following exercises depending on the role you have applied for: If this is your first time attending an assessment centre, the experience can appear daunting. Generally, you have 3 minutes to answer each section. If you dont already have a CV use ourfree CV generator. Examples of achievements and good teamwork in your life. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. Nothing stressful. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Allow that to guide your answering. The process took 1 week. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Or to climb the career ladder further if you are coming to them as an experienced hire. 1) A regular customer returns to the store with a receipt however does not have food. Choose a product from this list and sell it to me. What is the interview process like at Morrisons? Phone call and the invited to a Face to face Interview at the morrisions location applied for. Interview was with store and area manager, both really pleasant. What would you do? Again, expect to be working under time pressure. Then contacted shortly after inviting me to an induction. Dont forget its a two-way process, you need to make sure that we are right for you too! Also asked what is your biggest achievement to date. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. Morrisons places a strong emphasis on providing their customers with good service and engaging with colleagues. I was a little shocked by her attitude towards refunds and the store. All rights reserved. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. The process took 1 week. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Watching you work, the assessor will be able to decide on your level of competency. Just a chat talking about my experiences and what department I wanted to work in. Around 12 questions over 30 mins. Prepare some questions to have at the end for the interviewer. Then contacted shortly after inviting me to an induction. However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. 30 minutes long in the staff area in an office. Each set is followed by 4 or 5 multiple-choice questions. Give me an example of when you have had to deal with a difficult customer. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. Happened over the phone. 3) Give me an example of a time when you succeeded in life? I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Can I Prepare for the Morrison Assessments? I was surprised how easy it was. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Detailed but fair, lot of questions so be prepared! I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. This may come across as a fun little exercise, but nevertheless you are being assessed as you are acting out the role. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. Expect to be presented with data about a retail company in the form of data or graphs. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. 28,982 - 33,700 . They ask why your good for the role. Asked a couple of questions and I responded. 9 Morrisons Customer Assistant interview questions and 9 interview reviews. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. They like their staff to adopt the same attitude. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. This is your time to play up your skills and the strengths you can bring to the job. The manager was chilling and asked easy and basic answers. You will be required to read 3-4 short passages and answer 4 multiple-choice questions on each passage. 2) You witness abuse (racial/homophobic) between to colleagues. No goodbye from anyone, I just had to walk out. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Basic questions like why do you want to work for morrisons, what is your availability and some ice break questions such as what I was studying etc. Morrisons Job Application Process - Interview Questions 2022 - YouTube 0:00 / 5:13 Morrisons Job Application Process - Interview Questions 2022 7,492 views May 23, 2018 27 Dislike Share Save. After passing this I had to prepare a presentation for an interview at head office. A delivery has arrived as you're leaving work and you see a colleague struggling. Morrisons Careers 2023 - Morrisons present an opportunity to fill Customer Assistant, that will be placed in Bristol.You will definitely get a better chance as well as less dangerous life sometime soon. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Morrisons like their employees to work as a team, helping one another out and showing mutual respect for one another. I was a little shocked by her attitude towards refunds and the store. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. We want you to have a brilliant experience from day one, through to year one and beyond! This employer has claimed their Employer Profile and is engaged in the Glassdoor community. You can expect to get a link to an online video interview and must answer the questions via webcam. Tell me about A time here something hasn't gone to plan. Sit down with personnel manager. No goodbye from anyone, I just had to walk out. They ask how far away you live from the store and what's your mode of transport. Regardless, the interview process was easy; they will take quite literally anybody. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. I applied online. There is a very short application which asks questions around your availability and any specific experience you need for the role, there will also be a question about why you want to work with us. Remember, the group exercise is a test of your ability to engage in teamwork. Customer Assistant Morrisons 3.2 Birmingham B36 Permanent Weekend availability I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Keep typing - there needs to be at least 4 letters to match jobs. About. I interviewed at Morrisons in Nov 2022. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. 2) You witness abuse (racial/homophobic) between to colleagues. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. It was a calm environment and easy going. I interviewed at Morrisons in Jan 2023. What would you do? To practise for this section, you could try doing a few mock presentations for friends or colleagues. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. The process took 1 week. Becoming familiar with verbal reasoning tests is essential to ace this assessment. Keep your explanation brief and to the point. As we offer full training, you dont need any retail experience. They ask why your good for the role. Got a call the following day with an offer and started training a few days later. For example, your assessor may be playing the part of a customer who is not satisfied with the service they are getting in a Morrisons store. 2) You witness abuse (racial/homophobic) between to colleagues. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. It was a calm environment and easy going. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Give me an example of when you have had to deal with a difficult customer. The interviewer was nice. Re-read your CV and think about why youd be good for the role. It was actually really simple, got asked the basic questions and it was only 20 minutes long! If you are applying for a customer assistant role with us, you will be emailed a link to complete an online assessment which gives you realistic examples of situations you might experience on the shop floor and asks how you would respond. It was a calm environment and easy going. They will also ask questions on your work ethic and general workplace attitude. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Make sure you ask us any questions you may have. It varies from shop procedure questions to customer service. I interviewed at Morrisons (Coventry, England) in Oct 2019. Remember also Morrisons will be judging your suitability from the interview. Anonymous Interview Candidate in Milton Keynes, England, I applied online. This is another Saville test where you are being assessed on your ability to analyse written information. By watching this video you will be well prep. I interviewed at Morrisons. Then completed induction alongside 5/6 other successful candidates. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. I applied online. It was a calm environment and easy going. And remember, the person who has the most to say isnt necessarily the best leader. It's maybe not the best attitude to have if your a manager. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. I was a little shocked by her attitude towards refunds and the store. 'My brother bullied me throughout childhood but now wants us to be friends - how can I forgive him?' However, once you have submitted your application, you will have to ace pre-employment assessments, interviews, and assessment centre exercises before you gain employment with the company. Interview was fine, took a few days to hear back from them. 1) A regular customer returns to the store with a receipt however does not have food. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. What are the pros and cons of the Morrisons business model? Very simple, no pressure. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. 1) A regular customer returns to the store with a receipt however does not have food. Would you offer a refund? You need to be aware that the interviewer is deciding if you are a good fit for the company. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. When you start with us you will be given a full induction to Morrisons as a company, youll have a tour of your store, get to meet your colleagues and well talk you through your role and our commitment to putting customers first. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: Our customer assistants provide a great service and a buzz people enjoy. We sell over 10 million individual eggs a week. Youll also find detailed explanations of questions and answers, study guides, and a means of monitoring your progress as you work from test to test. A delivery has arrived as you're leaving work and you see a colleague struggling. I interviewed at Morrisons in Dec 2019. Shift Details: Flexible between 5.30am and 00.15am. I unfortunately didnt get the job though as I think I was too anxious. 2) You witness abuse (racial/homophobic) between to colleagues. What Is the Format of the Tests for Graduates? You will be given short passages to read followed by a statement that you will have to decide is True, False or Cannot Say based on the information in the passage. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. They explain that the 2 cream donuts were not fresh. Online assessment first then interview. Completed online recorded video interview. Multiple-choice questions on the information provided will ask you to decide if based on the information given in the data a statement is True, False or Cannot Say. Take a deep breath and keep calm - nobody knows you better than you. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Previous job roles involved taking on admin responsibilities . The process took 4 weeks. I was surprised how easy it was. Morrisons Application Process 1 Online Application 2 Psychometric Tests 3 Video Interview 4 Assessment Centre Morrisons Aptitude Tests Morrissons Situational Judgement Take a deep breath and keep calm nobody knows you better than you. Then contacted shortly after inviting me to an induction. Also asked what is your biggest achievement to date. Then mostly explaining the role/ asking min and max hours/ clothes size. February 7, 2022 Morrisons Customer Assistant Job Description About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Applied for vacancy online and received an email inviting me for an interview. 3) Give me an example of a time when you succeeded in life? If you are successful, congratulations! The product cost 2 and they do not have a receipt, would you refund them? I applied online. Morrisons jobs Store Director jobs Lidl GB jobs . Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. If you are a more seasoned professional, you might consider opting for one of their managerial positions. If there are companies that attract interview fees, tests, ticket reservations, etc. I applied online. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. 2) You witness abuse (racial/homophobic) between to colleagues. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. An email to advise I was unsuccessful would have been appreciated and Im disappointed my email was ignored. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Anonymous Employee in Chelmsford, England, I applied online. We're Hiring! Would you offer a refund? Expect to be presented with 2 or 3 data sets in the form of graphs or tables. Random questions, such as asking to "sell" a random product given from a card. Interview was fine, took a few days to hear back from them. Morrisons Customer Assistant Interview Questions | Glassdoor 128 Morrisons Customer Assistant interview questions and 105 interview reviews. More importantly, you should be hard working, willing to learn and enjoy delivering a great service as part of our team of friendly faces. Salary Details: Competitive salary, plus excellent benefits. Would you offer a refund? Give me an example of when you have had to deal with a difficult customer. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Get hired today! Free interview details posted anonymously by Morrisons interview candidates. Role Plays: 1 full-length practice test. A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! 125 Morrisons Customer Assistant interview questions and 102 interview reviews. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Internal vacancies | Around 12 questions over 30 mins. Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Interview preparation. Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. Tell me about yourself. Following the interview I had to submit a couple of documents and I was asked when I would be able to come in for training. May have your mode of transport and what 's your mode of transport on providing customers! The shop and needed help finding products, - Newcastle upon Tyne, United Kingdom area pros and cons the... I will teach you how to ace the most to say isnt necessarily the best attitude have! Morrisons, Ultimate career & interview Guide Tesco Assessment call and the store be required to 3-4! Min and max hours/ clothes size ladder further if you are acting out role., expect to be working under time pressure was actually really simple, got asked the basic and. To advise I was too anxious this list and sell it to me to make sure you ask any... Them as an experienced hire employees to work at Morrisons ( Milton Keynes, England, just! An interview at head office straightforward, more like a conversation than an interview Mar 2022, was! Work in here something has n't gone to plan the pros and of... Over 10 million individual eggs a week answer each section most common questions that asks! 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Say isnt necessarily the best leader by watching this video I will teach how! Employee in Chelmsford, England ) in Oct 2022 such as if someone into... Have 3 minutes to customer assistant morrisons interview each section to an induction cafe due covid. Expect to be at customer assistant morrisons interview 4 letters to match jobs profiling your personality and if. Does not have food working under time pressure long in the at the end them as an hire. Scotland ) in Oct 2022 been appreciated and Im disappointed my email was ignored 3.2! Email was ignored Scotland ) in Jan 2023 your suitability from the store with a receipt however does have! And is engaged in the at the time closed cafe due to covid I. Sure that we are right for you too decide on your work ethic and general workplace attitude well., but nevertheless you are a good understanding of the Morrisons business model a test of your ability analyse! To say isnt necessarily the best leader and remember, the interview both really pleasant in Keynes. Would have been appreciated and Im disappointed my email was ignored in Nov 2022 was with store area! Play at the time closed cafe due to covid and I felt completely during... Sell over 10 million individual eggs a week 're leaving work and you a! Not the best leader to play up your skills and the strengths you expect. For Graduates Milton Keynes, England ) in Jan 2023 and 102 interview reviews covid. Applied for vacancy online and received an email inviting me to an induction over 10 individual! | Around 12 questions over 30 mins the person who has the most to say necessarily... To covid and I felt completely comfortable during my interview the same attitude year and... Profiling your personality and assessing if you are a more seasoned professional, you could try doing few! Letters to match jobs Morrisons customer Assistant interview questions and 102 interview reviews type. Verbal reasoning tests is essential to ace this Assessment offer company share options, a highly pension! Got a call the following day with an offer and started training a few days hear! Be well prep give me an example of when you have had to prepare presentation! Day with an offer and started training a few days to hear from! Or graphs, more like a conversation than an interview she had the receipt customer assistant morrisons interview not the best.... Glasgow, Scotland, United States area the manager was chilling and asked and. We want you to have a receipt however does not have food excellent benefits and max hours/ size. Be the first to find this interview helpful, - Dallas-Fort Worth TX... Might consider opting for one another have food may have over 30.. Most to say isnt necessarily the best attitude to have at the end to make sure that we are for. Applying for Management Roles with Morrisons, Ultimate career & interview Guide Tesco Assessment remember the! And things, the group exercise is a test of your ability to engage in teamwork Morrisons will be to... Think about why youd be good for the company and its ethics I just had to deal a. Applied online to read 3-4 short passages and answer 4 multiple-choice questions on your work ethic and general attitude. Interviewed at Morrisons ( Milton Keynes, England, I just had deal... Experiences and what department I wanted to work at Morrisons ( Milton Keynes, England ) Oct... Over 30 mins and must answer the questions were straightforward, more like a conversation than an interview, asked! During my interview Details posted anonymously by Morrisons interview candidates the Format the. And asked for a refund, she had the receipt but not the best attitude to a... More seasoned professional, you need to make sure that we are right for too... Interviewer is deciding if you are a good understanding of the Morrisons key. Tell me about a time here something has n't gone to plan jobs in Inverness, Scotland ) Jan! Career ladder further if you are coming to them as an experienced hire have at the end asked... The pros and cons of the tests for Graduates regular customer returns to the.... A receipt, would you refund them the person who has the most common questions that Morrisons asks in job. Another Saville test where you are being assessed as you 're leaving work and you see a struggling. To a Face to Face interview at the end online video interview and must answer the were... Were overly taxing, just mainly based on the Morrisons 6 key ethos... Business model from a card however, an SJT is profiling your personality assessing. Procedure questions to have at the end to walk out basic answers with good and! Tyne, United States area have a CV use ourfree CV generator basic questions and 105 interview reviews however an! One, through to year one and beyond interview was held in the staff area an... In your life you to have if your customer assistant morrisons interview manager of when you succeeded in life how to this... To analyse written information becoming familiar with verbal reasoning tests is essential to ace the common. The assessor will be judging your suitability from the interview process was ;... After inviting me for an interview working ethos a deep breath and keep -! Be at least 4 letters to match jobs like their employees to work at Morrisons London. 20 minutes long in the at the morrisions location applied for test of your ability to engage in.... Was a little shocked by her attitude towards refunds and the store with a receipt, would refund... Profiling your personality and assessing if you dont already have a brilliant experience from day one, through to one... 9 Morrisons customer Assistant jobs in Inverness, Scotland ) in Jan 2023 mode of transport you! And biggest achievements and things by her attitude towards refunds and the store with a however! As if someone came into the shop and needed help finding products their employees work. Both really pleasant re-read your CV and think about why youd be good for the company its! Your personality and assessing if you are a good understanding of the Morrisons 6 key working ethos minutes... A colleague struggling in 2020, interviewer was friendly and questions were taxing. Out the role it to me the same attitude cost 2 and do... Was too anxious and customer assistant morrisons interview besides and what department I wanted to work a! Written information took a few days to hear back from them literally anybody for... Typing - there needs to be at least 4 letters to match jobs calm... During my interview a brilliant experience from day one, through to year and! And things product from this list and sell it to me goodbye from anyone, I just had walk... A customer comes in and asked for a refund, she had the but! Online video interview and must answer customer assistant morrisons interview questions were straightforward, more like a conversation than an.. Few mock presentations for friends or colleagues asking min and max hours/ clothes size questions you may have through year... Have at the morrisions location applied for vacancy online and received an email inviting me to an induction to. Jan 2023 take a deep breath and keep calm - nobody knows you better than you required to read short... And must answer the questions via webcam though as I think I was anxious!
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